Objective (Job seekers: Please include the nearest metropolitan area and the locations where you want to work. Employers/Recruiters: Please describe your company and any positions you hope to fill.)
Looking for an IT Management position in the Denver or Boulder, Colorado area.
What types of jobs are you seeking? (select all that apply)
Coaching, Consultant, Education, Information Technology, Management
Work Experience (most recent)
Sun Microsystems: Customer Operations Manager. Pioneered and implemented a new strategy for outage communications utilizing Web 2.0 technologies such as RSS Feeds, wikis and opt-in outage boards. This resulted in streamlined-communications and improved customer satisfaction for the entire Sun population.
Work Experience (earlier)
Sun Microsystems: QA Manager. • Formed a centralized QA team of over 20 people, drawing from resources formerly in development organizations. Our group made improvements in standards, metrics, tools, processes, and communication, with learnings published in StickyMinds Trade Journal. The team was soon recognized as a model of a successful QA organization throughout the company. Initiated a Community of Practice amongst QA professionals at Sun and actively participated in forums and groups aimed at quality improvements.
Specific Job Skills
People Management, Software Development Lifecycle, Customer Service, QA, Project Management, Oral and Written Communication, Organizational Development, Web 2.0 & Social Media, Relationship Management, ITIL
Education
• MSM, Regis University, 1/01-1/03. Masters of Science in Management/Project Management.
• BS EE/CS, 8/78-6/82. University of California, Davis, GPA 3.8/4.0, Tau Beta Pi
Special Awards or Certifications
• Coaching Training Alliance Certification: Social Media Coaching and Consulting
Additional Information
• Sun Education: Leadership and Management classes, SunSigma, CAP, Siebel, Mentoring, ITIL
• IBM Technical Education: Over 500 hours including C, OS/2, Presentation Manager, AIX, S/370 Assembler, Market Driven Quality and Leadership training;12 months of IBM System Engineering technical systems training and client marketing.
• Women@Sun Chair 2008-09: Leading women in professional development and community service
• Team in Training Mentor: Four events, including two marathons, raising over $16,000 for Leukemia and Lymphoma. Top fund-raiser in Rocky Mountain Region in 2000.
On Sunday my job-searching strategy was featured in the Fort Collins Coloradoan! I use blogging about my field of expertise (QA Management) to network with others in the field. This, not only helps my credibility and visibility, but helps my confidence and knowledge of the latest trends. Try it with a blog of your own!
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Kind regards,
Cymantha